At Soul & Tables, we take pride in our commitment to product quality and offer warranties to ensure your complete satisfaction. Our warranty coverage is tailored to different product categories:
Wood and Mechanisms: We stand behind the durability of our wood products and their associated mechanisms, providing a lifetime warranty that guards against manufacturing defects. Please note that this warranty does not cover damage resulting from misuse, and it excludes coverage for normal wear and tear. However, this warranty is complimented by our lifetime maintenance sessions for wooden items, ensuring their enduring quality and condition.
Outdoor Furniture: Our outdoor furniture range is backed by a comprehensive 3-year warranty, offering peace of mind as you enjoy your outdoor space. However, please be aware that any damage caused by misusage is not included in this warranty.
Outdoor Lighting: We offer a 3-year warranty on our outdoor lighting products, to assure you of their quality and reliability. As with our other warranties, please remember that misusage is not covered, and normal wear and tear is excluded.
Inspection Upon Delivery
We strongly recommend a thorough inspection of all products immediately upon delivery. If you detect any defects or issues, please report them promptly to our customer service team. Your satisfaction is of utmost importance to us, and we are committed to providing you with high-quality products that stand the test of time. If you have any questions or require assistance with a warranty claim, please don't hesitate to contact our dedicated customer support team at [email protected] or +65 9272 1545